SERVICES FOR SOLE TRADERS AND SMALL BUSINESSES

Are you a small business in Australia and concerned about cyber threats?

IDCARE's Small Business Cyber Resilience Service is here to help. The Service is free for businesses that:

  • Have 19 or fewer full-time equivalent employees (excluding the owner)
  • Are registered in Australia, actively trading, and have a valid ABN

What support can I get?

✅ Incident Response Hotline
Independent guidance on what you’re facing and what to do next: 1800 595 170

✅ Access to a Cyber Advisor
One-on-one support tailored to your needs, from prevention to recovery.

✅ Cyber First Aid
Fast help following an intrusion or remote access event – for peace of mind.

✅ Wellbeing Support
Confidential sessions to help you or your staff manage stress after an incident.

✅ Cyber Health Check
A private, independent review of your business’s privacy and cybersecurity posture.

✅ Secure Online Portal
Your own dashboard with assessment results, resilience tips, and next steps.

✅ Tailored Online Content
Easy-to-follow resources to help you stay one step ahead of cyber threats.

Small Business Events

New South Wales

NSW Government - Cyber safety for your small business webinar

When: Wed 29 Oct, 11:00am - 12:00pm AEST
Join the NSW Small Business Commission and our partners from the National Office of Cyber Security, Cyber Wardens, National Anti-scam Centre, IDCARE and ID Support NSW for a free online event designed to support the cyber security cabability of your small business.

Hear directly from our expert partners and get practical tips and advice to help you manage cybersecurity for your business.
Book now - HERE


Queensland

Brisbane City Council - Cyber advisory sessions with IDCARE

When: Wed 8 Oct, 9:00am - 3:45pm

Whether you’ve been impacted by cybercrime, or are just looking to boost your security, IDCARE provide cyber support to small businesses in all circumstances.

Book in your small business for a free 45-minute session with an IDCARE cyber advisor. By attending an in-person session you can receive tailored information to help improve your cyber security when using social media, websites, emails, Artificial Intelligence and your various devices.
Book your session - HERE

TESTIMONIALS

I wanted to express my sincere appreciation for the professional assistance I recently received from your team. I was particularly impressed with the follow-up I received regarding my issue and the support in securing my identification and computer. Thank you for your excellent service. 

Kian

I can't thank IDCARE enough for the incredible support after my Microsoft 365 account was compromised. Their knowledge and calm approach made a stressful situation so much easier to manage. I'm truly grateful for IDCARE’s help

Leeann

IDCARE were very helpful and pointed me in the right direction to help resolve my problem. They took care of the cyber security side of things and went out of their way to have a look over my computers. They were also very caring and listened when I first called. 

Tessa

Join the global list of organisations making a real difference in people’s lives by supporting our service.

SBS Bank
HSBC
ANZ
Department of home affairs
Queensland Government
Curtin University
Suncorp
Powercor Australia
ING
Regional Australia Bank
SA Power Networks
Culture Amp
AMP
Mercy Health
Queensland Country Bank
Sportsbet
NGM Group
City of Goldcoast
ConnectID
TPG
Western Sydney University
BOQ
Department of Premiere and Cabinet off of Digital Government
ABC
Coles
REA Group
Equip Super
Return to Work SA
Urban Utilities
BUMA
Transurban
Westpac
Internal Affairs
Allianz
Commonwealth Bank
Bupa
Services Australia
Qantas
NAB
Australia Post
Victoria State Government
NBN
NDIS
BNZ
Kiwi Bank
Tasmanian Government
Telstra
Coastline
Woolworths Group
Beyond Bank
Origin
UTS
Makesure
Australian Super
Australia Post
Urban Utilities
Vocus
Brisbane City Council

Copyright © 2025, IDCARE. All Rights Reserved.

ABN 84 164 038 966