IDCARE connects the community to our expert Identity & Cyber Security Case Managers who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.
IDCARE's independent and expert service is like no other. We conduct independent incident management reviews, we conduct leading research, and we share new knowledge.
IDCARE responds to many types of identity and cyber security concerns, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.
IDCARE develops insights relating to individuals and organisations that address response deficiencies and vulnerabilities that impact community, customers and staff.
Our Learning Centre is a key resource for visitors to learn how to prepare, prevent, detect and respond.
This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related concerns.
IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Contact us to receive free practical and behavioural support if you have experienced:
IDCARE provides support to industry, government, not-for-profit organisations, and businesses of all sizes through a subscription tailored to your needs. Support services may include, but are not limited to:
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Christine was terrific to talk to, she reassured me that I wasn’t as silly as I thought I was and guided me through the process of the best way to protect my identity. She did not hurry me through the process and seemed to take a genuine interest in my case.
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I want you to know how professional your response was to our phone call; the right information, right contact details, right advice and genuine concern for the wellbeing of my Dad.
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It is wonderful to have someone so skilled and understanding in such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.
Mon - Fri: 8am - 5pm AEST
QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC: 03 7018 2366
NT, SA & WA : 08 7078 7741
Mon - Fri: 10am - 7pm NZST
AKL: 09 884 4440