Services for sole traders and small businesses

Are you an Australian small business or sole trader looking to improve your online security?

IDCARE’s federally funded Small Business Cyber Resilience Service is here to help.

The service is free for businesses that:

  • Have 19 or fewer full-time equivalent employees (excluding the owner).
  • Are registered in Australia, actively trading, and have a valid ABN.

Free Cyber Advisory Sessions

Tailored advice on how you can protect your small business in today’s threat landscape based off your results from the Cyber Health Check.

What is the free advisory service?

1. Cyber Health Check
A private, independent review of your business’s privacy and cybersecurity posture.

Start Here! Complete a Health Check Now

2. Free Cyber Advisory Sessions

Following the Health Check – you’ll be presented with an option to book a free Cyber Advisory Session at a time that suits you. At the end, you’ll be provided with a maturity plan which outlines the steps you can take to increase your resilience to cyber threats.

3. Access to a Secure Online Portal
Don’t have time to talk through your results? You can access your maturity plan via an online portal and work through the recommendations in your own time. The portal contains your own dashboard with assessment results, resilience tips, next steps and online content tailored to your business needs.

For translated information about the service please refer to Small Business Cyber Resilience Service | business.gov.au where you will find information in Arabic, Simplified Chinese, Traditional Chinese, Punjabi and Vietnamese.

TESTIMONIALS

I wanted to express my sincere appreciation for the professional assistance I recently received from your team. I was particularly impressed with the follow-up I received regarding my issue and the support in securing my identification and computer. Thank you for your excellent service. 

— Kian

I can't thank IDCARE enough for the incredible support after my Microsoft 365 account was compromised. Their knowledge and calm approach made a stressful situation so much easier to manage. I'm truly grateful for IDCARE’s help

— Leeann

IDCARE were very helpful and pointed me in the right direction to help resolve my problem. They took care of the cyber security side of things and went out of their way to have a look over my computers. They were also very caring and listened when I first called. 

— Tessa

Get Help Form (Individuals):

Submit a web request

Get Help Form (Small Businesses):

Submit a web request

Get Help Form (Larger Organisations):

Submit a web request

Individual Helpline:

1800 595 160

‍QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC & TAS: 03 7018 2366
NT, SA & WA : 08 7078 7741

International : +61 73555 5900

Business Hours
Mon - Fri: 7am - 7pm AEST

Small Businesses and
Organisations Helpline:

1800 595 170

Business Hours
Mon - Fri: 8am - 6pm AEST

Join the global list of organisations making a real difference in people’s lives by supporting our service.

SBS Bank
HSBC
ANZ
Department of home affairs
Curtin University
Suncorp
Powercor Australia
ING
Regional Australia Bank
Culture Amp
Mercy Health
Queensland Country Bank
Sportsbet
NGM Group
City of Goldcoast
ConnectID
TPG
Western Sydney University
BOQ
Department of Premiere and Cabinet off of Digital Government
ABC
Coles
REA Group
Equip Super
Return to Work SA
Urban Utilities
Transurban
Westpac
Internal Affairs
Allianz
Commonwealth Bank
Bupa
Services Australia
Qantas
NAB
Australia Post
Victoria State Government
NBN
NDIS
Kiwi Bank
Tasmanian Government
Telstra
UTS
Makesure
Australian Super
Australia Post
Urban Utilities
Brisbane City Council

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