About IDCARE - Meet the Team

David Lacey

Managing Director IDCARE and Board Member

David Lacey is founder and Managing Director of IDCARE. He has held senior executive roles across Government and industry within identity and cyber security, law enforcement and national security. He advises Governments and corporates on integrating customer-centric identity and cyber security response capabilities and has been recognised for his leading work in building and advancing cross-industry and sectorial initiatives. David has held numerous Board roles in commercial and not-for-profit organisations and is an active member of government and industry Audit & Risk Committees. He holds undergraduate and postgraduate qualifications in accounting & information systems, management and justice, is a Chartered Accountant, and has published widely on identity and cybercrime and its response. He is recognised as a global leader in identity and cyber security and is frequently engaged as an expert media commentator, key note speaker and independent Director and Board member.

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations.
We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.

IDCARE has access to the Department of Home Affairs Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.

New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers.
A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).

The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.

The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.