Published on:
September 17, 2024
Background
IDCARE is Australia’s national identity and cyber support community service. Our organisation provides community members, small businesses, and organisations with specialist client care where personal, account and credential information is compromised.
IDCARE is an office-based work environment, with flexible work practices and operates extended business hours Monday to Friday between 7am to 7pm and Saturday 9am to 12pm AEST. Full time hours for this role are 38 hours per week, Monday to Friday.
About the Role
Reporting to the Head of Cyber Security Clinic, the primary purpose of this role is to supervise IDCARE’s small business, resilience, and incident response staff in accordance with national priorities, contractual performance requirements and deliverables and caseload demands.
The Cyber Security Clinic team is responsible for delivering cyber resilience and breach response services including:
The successful candidate will have a solid understanding of privacy, advocacy, consumer and digital rights legislation, technical expertise in remediation and the ability to understand and ensure contracted service delivery. A key requirement is providing leadership and mentoring a team of up to 16 in the deployment and management of cyber security response and resilience. In addition, the position includes responsibility for providing on-call, frontline response to data breach incidents and other needs as requested by breached entities. This may at times include evening or weekend work via on-call arrangements.
The successful candidate has expertise in cyber or privacy law, advocacy, and case management.
Skills, experience and qualifications
CISSP or equivalent cyber security certification and/or Legal practicing certificate in Queensland (or ability to obtain a practicing certificate in Queensland).
Completion of at least 2 years’ experience in managing cyber and privacy incidents within an Australian or New Zealand context.
At least 2 years’ direct supervisory experience of technical and/or legal staff or demonstrated ability to lead staff.
Ability to work well within a team environment, to manage time and competing priorities, and provide leadership and mentorship to a team.
Ability to follow direction, adopt a continuous improvement model, and adhere to IDCARE Policies and Procedures.
Police background check, working with children check and suitability assessment (this will be arranged by IDCARE if shortlisted) and any offer of employment is subject to the completion of these checks and their results.
Position Responsibilities
Apply now
Your application should include:
Our recruitment process is a blend of telephone and face to face interviews for shortlisted candidates. This process is as much about you feeling comfortable about us as it is about IDCARE finding the right people.
The successful candidate will be required to undergo a Working With Children Check and National Police Check.
For more information about IDCARE please visit www.idcare.org.
Mon - Fri: 8am - 5pm AEST
QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC: 03 7018 2366
NT, SA & WA : 08 7078 7741
Mon - Fri: 10am - 7pm NZST
AKL: 09 884 4440