The Cyber Health of your Business Matters to us

Just five minutes of your time can make a real difference to your security and practice.

Protect your business with IDCARE

Our award-winning service has a free Privacy & Cyber Health Check you can do online, in your own time, to get a sense of your business resilience and cyber health.

You also get a free consult with one of our expert business advisors. You may be surprised. It may not cost you anything to lift your resilience, but it may just save your business!

If you are experiencing an incident or aren’t sure, click on the Get Help button to have one of our incident responders assess what’s going on.
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The Hard Facts‍

The average loss to a small business from a cyber security incident is over $37,000.
In most cases when an incident occurs, small business owners do not know the source of compromise.
However when an incident is attributed to an event, it is more likely due to business email compromise.
Small business owners also experience higher rates of social media account compromise and exploitation than individuals.
Responding to an incident may likely cost a small business four working days - including other costs incurred.

Cartoon Image of a small team fighting and resolving cyber issues

Experiencing an Incident?

Get Help Now

‍What IDCARE Provides
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‍A Health Check that provides an independent and confidential appraisal of your resilience.

Access to an Expert Advisor who can talk through what your business needs to increase your resilience against the most common threats.

An Incident Response Hotline that provides impartial and independent advice on what you are dealing with.

Access to our Better Business Benefits program and discounts from IDCARE sponsors who contribute to our charity in keeping our community support.

Is this you? Real Case Studies

False Invoicing Fraud

Social Media Hacked

Ransomware Attack

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations.
We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.

IDCARE has access to the Department of Home Affairs Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.

New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers.
A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).

The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.

The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.