About IDCARE - Meet the Team

Judith Welsh

Chair of IDCARE Board

Judith Welsh was elected Chair of the IDCARE Board in October 2015 and has over 20 years experience as a legal practitioner, including 14 years at Australia Post where she undertook numerous senior executive appointments including General Counsel and General Manager Governance and Assurance and a member of the Executive Committee and the Management Committee. She also has significant experience in operations and strategy and has represented Australia Post and the Australian Government internationally. Judith provides the IDCARE Board with excellent qualities in government, commercial and administrative law and operational service delivery as well as expertise in governance, information security, privacy, security and risk management, all of which are highly dependent on identity security and authentication processes. Judith's experience as a Trustee for the Australia Post Superannuation Scheme (APSS) and Chair of the APSS Board Audit and Risk committee makes a valuable contribution to the IDCARE Board.

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations.
We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.

IDCARE has access to the Department of Home Affairs Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.

New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers.
A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).

The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.

The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.