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Medisecure Get Help Form

If you are not engaging IDCARE in relation to the MediSecure Cyber Incident, please use the IDCARE Get help form available here.

Complete the MediSecure Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support. You can also visit our Learning Centre for more help and guidance on identity theft and cyber security concerns or our MediSecure Incident Response Page for up to date information about the incident.

Avoid including specific identifying details such as your address or surname. You will receive a confirmation email after submitting the form. If you do not receive email confirmation please make sure to check your spam/junk folder. Only fields with an asterisks* are required to be completed to a submit a Get Help form to IDCARE.

IDCARE has access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National),  as well as The National Relay Service (NRS) for Australian clients and the New Zealand Relay, government initiatives that allow people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

MediSecure Get Help